Serve S&S Activewear customers in English and French while answering calls, processing transactions, and solving order-related issues by telephone. This full-time schedule runs Monday through Friday, 10 a.m. to 7:30 p.m.

As a Customer Service Representative, you will help customers place orders, address existing-order concerns, and discuss company products and programs. The role requires customer service experience, Microsoft Office proficiency, solid communication, and basic troubleshooting. You will receive in-depth training while working toward individual skillset and compensation progression.

Key Responsibilities:

• Answer customer calls and solve problems to meet customer needs
• Process telephone transactions accurately and explain products and services
• Provide product knowledge, recommendations,
  
  
  
  and website navigation assistance
• Maintain professionalism and positive customer rapport
• Meet department KPIs, deadlines, goals, and scheduled phone coverage

Requirements:

• Previous customer service experience with strong verbal and written communication
• Proficiency in Microsoft Office products
• Basic math, multitasking, and detail orientation
• Ability to read and speak English and French
• Results-oriented accountability, urgency, attendance, and punctuality

Apply your bilingual communication, Microsoft Office, and customer service skills supporting S&S Activewear customers through telephone assistance.