Deliver quality customer service as an Event Usher, using communication skills to support patrons during venue events. Flexible hours include evenings, weekends, and holidays.

Reporting to the FOH Manager/Supervisor, the Usher welcomes patrons and supports event preparation and conclusion. This position requires customer service, communication, independent work, and teamwork. Ushers also assist patrons during emergencies and provide venue logistics information.

Key Responsibilities:

- Greet guests courteously and check tickets or belongings
- Distribute programs and escort guests to seats
- Monitor assigned areas for safety, cleanliness, and functionality
- Respond promptly to patrons’ questions, comments, and concerns




- Assist in safeguarding patrons during emergencies

Requirements:

- Demonstrated customer service and communication skills
- Ability to work independently and within a team
- Ability to stand throughout approximately four-hour shifts
- Availability for days, evenings, nights, weekends, and holidays
- Willingness to complete training and attend meetings

Support Great Canadian Entertainment events through attentive patron service, explicit communication, venue knowledge, and emergency assistance.

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📌 Event Usher Customer Service (Toronto)
🏢 Great Canadian Entertainment
📍 Toronto