Job DetailsWork Location: Barrie, Ontario, CanadaHours: 15Line Of Business: Personal & Commercial BankingPay Details: $22.00 - $28.33 CADJob DescriptionAs a Customer Experience Associate you will perform a broad range of customer service transactions and provide information and advice on services, products, and solutions to customers, ensuring a positive customer experience.In This Role, You Will:Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and EthicsUnderstand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential mattersRespond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessaryAchieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate mannerConnect personally with customers to advise them appropriately and clearly on banking solutions and processesHelp build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance developmentAssist the team by respecting coworkers,



staying dedicated, and keeping everyone up-to-date on the status of routine activitiesDeliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellenceJob RequirementsHigh School diploma and/or 1+ years of relevant experienceUndergraduate degree or equivalent is an assetStrong administration, organizational, planning and time management skills to work in a rapid-paced environmentHands‐on knowledge of using MS Office (Word, Excel, and Outlook) and the internetA go‐getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing prioritiesA dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective mannerBenefitsOur Total Rewards package includes a base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.Language Requirement (Quebec Only)Sans Objet

📌 Customer Experience Associate - Future Opportunities (Barrie)
🏢 TD
📍 Barrie