Lead luxury guest arrivals in Banff National Park through personalized service, valet operations, and team supervision at Fairmont Chateau Lake Louise.

As Bell Desk & Valet Supervisor, you will oversee bell desk, valet, and door staff operations. The permanent position requires luxury hotel supervisory experience, Microsoft Office proficiency, and a valid Class 4 driver’s licence. You will help uphold Fairmont service standards while supporting effective guest departures and arrivals.

Key Responsibilities:

• Lead warm, personalized guest arrival and departure experiences
• Oversee bell desk, valet, and door staff operations
• Coordinate shuttle schedules and routes to local areas
• Resolve guest concerns with empathy and promptness
• Train,
  
  
  
  coach, and mentor colleagues across the department

Requirements:

• Previous supervisory experience in a luxury hotel environment
• Proficiency with Outlook, Word, and Excel
• Valid Class 4 driver’s licence and clear driving record
• Ability to drive manual and automatic vehicles
• Legal authorization to work in Canada

Bring luxury hospitality supervision, valet expertise, and guest-focused leadership to Fairmont Chateau Lake Louise in Banff National Park.