Coordinate automotive service appointments through phone and email while managing customer information in a high-volume dealership setting. Support recommended maintenance conversations.

The Service Appointment Coordinator handles incoming service requests and customer inquiries. This customer-focused role requires multitasking across computer programs while maintaining phone engagement. Previous dealership appointment booking experience is preferred, alongside customer service or administrative experience.

Key Responsibilities:

- Handle incoming service calls and appointment emails
- Promote recommended scheduled maintenance to customers
- Answer inquiries and provide needed customer assistance
- Maintain vehicle and customer information in computer systems




- Complete outbound appointment reminder calls and emails

Requirements:

- Previous dealership service appointment booking experience preferred
- Previous customer service or administrative experience required
- Reynolds & Reynolds or Dealermine experience is an asset
- Ability to multitask while maintaining customer rapport
- Process-driven organization and robust prioritization abilities

Bring organized appointment coordination, customer communication, and service maintenance knowledge to this process-driven dealership team.

#J-18808-Ljbffr

📌 Automotive Service Appointment Coordinator (Toronto)
🏢 CanadaOne Auto Group
📍 Toronto