Customer Care Technicians in Calgary or Edmonton inspect homes, resolve warranty concerns, and communicate clearly with homeowners and trades.
At Brookfield Residential, this full-time position manages customer orientations, warranty reviews, and call-in service requests. You will investigate homeowner concerns, determine warrantable items, coordinate repairs, and support quality post-occupancy service. The work requires residential construction experience, customer service expertise, and robust communication.
Key Responsibilities: Conduct customer orientations and scheduled warranty inspections
Inspect homes and evaluate homeowner warranty concerns
Use diagnostic tools to resolve complex home issues
Coordinate repairs, walkthroughs, trades, and work orders
Communicate outcomes, actions, and escalations clearly
Requirements: Five years residential construction or renovation experience
Progressive customer service experience
Proficient computer skills
Excellent verbal and written communication skills
Ability to prioritize competing work demands
Bring residential construction, warranty inspection, and customer communication expertise to Brookfield Residential’s Calgary or Edmonton team.

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📌 Customer Care Warranty Technician (Alberta)
🏢 Brookfield Properties
📍 Alberta