Bilingual Operations Officer- EN (Quebec City)

Bilingual Operations Officer- EN (Quebec City)

25 Oct
|
RBC
|
Quebec City

25 Oct

RBC

Quebec City

Job Description
In this role based in Personal Lending the agent will be responsible for the mortgage request for funds, and the maintenance of the files. The agent will occasionally have to be in contact with notaries through the phone and complete different activities for the finalisation of the mortgage disbursement.

What is the prospect?
In this role, you will not only deliver exceptional support to the mortgage Funding team but also have the opportunity to contribute to initiatives beyond core responsibilities. This position offers a unique chance to stretch your skills, broaden your expertise, collaborate across diverse areas, fostering professional growth in a fast‑paced environment.

Business hours
Monday to Friday with a flexible schedule between 8h30-18h00. Overtime required when necessary.

What will you do?
Process the mortgage request for funds.

Process the fees in regard to the different types of files.

Offer a professional service to notaries and business partners

Working effectively in a team environment

Demonstrating a strong understanding of clients impact

Collaborate effectively with the core team and other business functions to deliver seamless service

What do you need to succeed?
Must-have
Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.

Strong background with the use of windows‑based computer applications such as Word and Excel combined with accurate keyboarding skills

Demonstrated ability to problem‑solve through active listening

Demonstrate strong organization skills





Maintaining a detail‑oriented approach while working in a high volume environment

Be motivated employee, able to work multiple tasks with a strong growth desire

Ability to work under pressure with short delays while maintaining superior quality control

Maintain flexibility to support tasks and priorities outside of primary responsibilities

Nice‑to‑have
Knowledge of OLBB, OLMS, LINX, CASPER and HOST.

Being flexible and adaptive to work different tasks during a given day.

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high‑performing team

Opportunities to do challenging work

Additional Job Details
Address
1 PLACE VILLE MARIE:MONTRÉAL

City
Montréal

Country
Canada

Work hours/week
37.5

Employment Type
Full time

Platform
PERSONAL & COMMERCIAL BANKING

Job Type
Regular

Pay Type
Salaried

Posted Date
2026-09-17

Application Deadline
2026-10-28

Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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📌 Bilingual Operations Officer- EN (Quebec City)
🏢 RBC
📍 Quebec City

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