Hotel front desk service meets problem-solving and organization in this guest-facing role with Pomeroy Lodging. Support welcoming experiences across wide-ranging shifts.

As a Front Desk Agent, you create warm, pleasant, and memorable guest experiences. You serve as the first impression for guests while maximizing room revenue and supporting department financial goals. Strong communication, interpersonal skills, and technical comfort support daily service.

Key Responsibilities:

- Welcome guests promptly and courteously at the front desk
- Respond appropriately to guest complaints and requests
- Book reservations by phone, in person, and online
- Process check-ins, check-outs, and registered transactions
- Track arrivals, departures, activities, and appropriate VIP amenities

Requirements:

- Previous front desk or hotel experience is an asset
- Strong communication and interpersonal skills
- Tech-savvy approach to front desk responsibilities
- Availability for day, afternoon, evening, and weekend shifts
- Ability to stand, lift, and bend as required

Bring organization, communication, and guest service skills to Pomeroy Lodging’s hotel front desk operations.

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📌 Hotel Front Desk Agent (Prince George)
🏢 Pomeroy Lodging
📍 Prince George