Lead Collective Arts’ Hamilton hospitality operations with financial leadership, guest experience expertise, and oversight of Toronto’s General Manager. Work primarily onsite in Hamilton.
As General Manager, Owned Channels, you own Hamilton’s financial and operational performance across taproom, retail, events, and guest experience. You directly manage Toronto’s General Manager while aligning standards, priorities, reporting, and accountability across both locations. You also oversee direct-to-home fulfillment.
Key Responsibilities: Own Hamilton revenue, profitability, labour, margins, and operating expenses
Lead daily taproom, retail, events, and guest experience operations
Coach managers and supervisors through goals and performance reviews




Hold Toronto’s General Manager accountable for location results
Oversee accurate, timely direct-to-home order fulfillment
Requirements: Progressive hospitality management experience owning location performance
Experience managing managers across locations or business functions
Ability to build forecasts, manage budgets, and interpret performance data
Experience with events, retail, inventory, and POS systems
Valid Smart Serve certification and evening availability
Bring hospitality leadership, financial judgment, and operational discipline to Collective Arts’ Hamilton and Toronto locations.

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📌 General Manager Hospitality Operations (Ontario)
🏢 Collective Arts Brewing
📍 Ontario