Deliver courteous member service at Planet Fitness while balancing multiple tasks, handling payments, and resolving customer concerns. Flexible rotating schedules are available.

As a Front Desk Associate, you will welcome members, answer telephones, and support positive customer satisfaction and loyalty. The position requires communication, problem-solving, payment handling, and accurate information about business procedures and policies. You will also promote products and special promotions.

Key Responsibilities:

- Welcome and exit members professionally with friendly greetings
- Anticipate member needs and respond promptly
- Answer telephone calls knowledgeably and accurately
- Resolve customer concerns using communication and problem-solving skills
- Maintain club cleanliness for up to half of each shift

Requirements:

- At least six months retail customer service experience
- High school diploma or equivalent required
- Must be at least 18 years old
- Ability to manage multiple responsibilities independently
- Adaptable rotating schedule availability preferred

Bring customer service, payment handling, and problem-solving skills to Planet Fitness as a courteous Front Desk Associate.

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📌 Planet Fitness Front Desk Associate (Sherwood Park)
🏢 Planet Fitness
📍 Sherwood Park