About The Opportunity
Our Private Sector client, an established manufacturing organization with an in-house production operation and a dedicated quality team, is seeking a Quality Control Manager to lead its quality function. The organization builds to customer-specified workmanship standards and operates a formal Quality Management System (QMS) aligned to ISO 9001.

Reporting to the site's management team, the successful candidate will own the QMS, lead ISO 9001 certification and ongoing compliance, manage the QA and QC team, and drive continuous improvement across the operation. This is a hands-on leadership role that combines strategy and reporting with shop-floor problem solving.

Duties

Lead the activities and reporting needed to achieve and maintain ISO 9001 certification

Lead external ISO audits and oversee internal audits carried out by the QA team

Own the QMS key performance indicators (KPIs) and complete the management review of the system

Interpret customer workmanship standards and translate them into clear direction for the team

Oversee nonconformance report (NCR) reporting and root cause analysis, and follow up on open NCRs using weekly reports

Approve remake dispositions on NCRs

Work with Production to identify noncompliance and implement corrective actions

Lead continuous improvement initiatives across the operation





Perform source inspections when required

Manage a team of QA specialists, quality analysts, and QC inspectors

Ensure inspectors meet production requirements, and review and sign off on inspector qualifications

Audit how well production employees are trained on quality standards

Complete probationary, quarterly, and annual employee reviews

Participate in management meetings as the voice of quality

About You

Several years of quality experience in a manufacturing environment, including people leadership

Hands-on experience with ISO 9001, including leading audits and maintaining a QMS

Solid command of NCRs, root cause analysis, and corrective action

Ability to read, interpret, and apply customer workmanship standards

A collaborative style that earns the trust of Production while holding the line on quality

Clear reporting and communication skills, including reporting to management

The following will be considered assets: Experience guiding a site through ISO 9001 certification

About the Job

Employment Type: Permanent, full-time

Location: Ottawa

Work Environment: On-site

Reporting To: Site management team

Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

#J-18808-Ljbffr

📌 Quality Control Manager - Permanent - 19541 (Quebec City)
🏢 LRO Staffing
📍 Quebec City