25 Oct
|
TD Bank Group
|
Manitoba
25 Oct
TD Bank Group
Manitoba
Lead customer experience at TD Canada Trust in Winnipeg, using mentorship and banking expertise across a medium-sized branch team.
As Branch Manager, you will guide customer conversations, support business results, and uphold internal policies, practices, and processes. You will provide advice on banking solutions while building lasting customer relationships. The role also involves business development, operational accuracy, and collaboration with Wealth and Business Banking.
Key Responsibilities: Mentor employees on advice-giving strategies for banking solutions
Understand financial needs and provide appropriate customer solutions
Resolve escalated customer issues and reported matters
Develop business strategies and communicate results to employees
Ensure accurate transactions and optimal employee scheduling
Requirements: Undergraduate degree or more than five years relevant experience
Completion of BCO and IFIC or CSC Course
Knowledge of advanced investing and credit processes
Proficiency with MS Office and internet applications
Robust communication, negotiation, and problem-solving skills
Bring branch leadership, customer advice, compliance awareness, and relationship-building skills to TD Canada Trust in Winnipeg.
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📌 TD Branch Manager Customer Experience (Manitoba)
🏢 TD Bank Group
📍 Manitoba