Monitor and optimize Suncor’s private LTE, Wi-Fi, and wired networks from the Industrial Network Operations Center in Fort McMurray. Apply network troubleshooting expertise within a shift-based or rotational schedule.
As a Network Analyst, you will support multi-tiered network operations across Suncor’s connectivity services. You will collaborate with Tier 1-3 analysts, field support teams, and vendors to maintain availability and performance. The work includes incident resolution, SIM management, health checks, documentation, and network lifecycle activities.
Key Responsibilities: Monitor network health and alarms across pLTE, Wi-Fi, and wired infrastructure
Triage, troubleshoot, and resolve incidents and service requests
Administer SIM cards, including provisioning and activation




Conduct health checks and lifecycle monitoring for network components
Escalate complex issues to analysts or vendors
Requirements: Three or more years in network operations or IT infrastructure support
Familiarity with ITIL service management practices
Experience with pLTE, Wi-Fi, SIM management, and ServiceNow
Experience in industrial or operational technology environments
Knowledge of Nokia, Cisco, or Rajant network systems
Support Suncor connectivity services through private LTE, wireless troubleshooting, SIM administration, and disciplined network operations.

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📌 Network Analyst Private LTE Operations (Alberta)
🏢 1050 Suncor Energy Services
📍 Alberta