Shape digital banking experiences at Capital One Canada in Toronto through UX content, accessibility, and human-centred design across mobile and web.
As a Senior Associate Content Designer, you will own copy, content writing, and structure for public and secure experiences. You will apply content design across multiple domains while collaborating with Experience Design, product, engineering, legal, and marketing teams. Your work supports customer engagement with Capital One services, features, and value statements.
Key Responsibilities: Write UX content for public and secure digital experiences
Contribute to information architecture, navigation, and interactive models
Use analytics, research, and call-centre data for recommendations
Apply voice, tone,



and content guidelines consistently
Write accessible content meeting WCAG 2.1 AA standards
Requirements: Four to five years of content design or UX writing experience
Digital product experience across mobile and responsive web
Portfolio showing end-to-end thinking and measurable outcomes
Comfort working with analytics dashboards or presentations
Robust storytelling, presentation, organization, and self-direction skills
Bring UX writing, content strategy, accessibility, and data fluency to Capital One Canada’s Toronto Experience Design team.

#J-18808-Ljbffr

📌 Senior Content Designer Toronto (Ontario)
🏢 Capital One
📍 Ontario