Lead expert performance at Haleon through CRM optimization, advanced Excel, and analytics in a hybrid role supporting sales execution.
The Expert Operations Manager strengthens operational capabilities across Haleon’s Expert organization. This role develops simplified solutions for virtual and field sales teams, using Salesforce, reporting, and dashboards. You will partner with sales, marketing, global support teams, and external vendors to improve execution and customer-centric approaches.
Key Responsibilities: Identify performance opportunities across digital, virtual, operations, and analytics channels
Integrate expert sales and marketing executional priorities
Support Expert brand strategies through customer-centric approaches
Optimize Haleon’s CRM system with global support teams




Streamline monthly sample allocation forecasting and delivery
Requirements: Five or more years in pharmaceutical, CPG, or skilled healthcare sales
Advanced Microsoft Excel, Salesforce, CRM, and reporting knowledge
Strong business acumen and analytical capability
Ability to analyze data, build reports, and reveal trends
Strong verbal, written, analytical, and organizational skills
Apply expert operations, Salesforce, and reporting expertise to simplify execution and strengthen Haleon’s customer-focused business solutions.

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📌 Expert Operations Manager CRM Analytics (Ontario)
🏢 Haleon
📍 Ontario