Lead India-wide test and measurement service operations at Yokogawa, applying technical escalation expertise and disciplined process management across customer accounts.
As Service Manager, you will oversee installation, commissioning, maintenance, calibration, troubleshooting, and repair activities. You will manage service requests against SLA/TAT expectations while monitoring backlog, turnaround time, engineer productivity, and customer records. The position also covers recurring-failure reduction, documentation, and senior technical issue resolution.
Key Responsibilities: Lead India service operations for Test & Measurement equipment
Establish installation, calibration, repair, and maintenance processes
Monitor service backlog, turnaround time, and engineer productivity




Manage critical technical and customer escalations
Drive corrective actions for recurring service failures
Requirements: Experience managing technical service operations
Ability to oversee calibration and traceability documentation
Capability to manage SLA/TAT-based service requests
Understanding of quality, EHS, and company policies
Ability to coordinate engineers, laboratories, and customers
Bring service operations leadership, calibration knowledge, and technical escalation management to Yokogawa’s India Test & Measurement organization.

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📌 India Test Measurement Service Manager (New Brunswick)
🏢 Yokogawa
📍 New Brunswick