Support Desjardins operations onsite through accurate data entry, records management, and administrative processing. This full time position serves business centre procedures and client follow-ups.
As an Operations Support Agent, you will complete operational and administrative activities supporting Desjardins Group entities. Your work includes scanning records, managing documents, processing transaction notices, and entering system data. You will also liaise with Shared Services Centre, Online Business Centre, and AccèsD Client Contact Centre.
Key Responsibilities: Scan and file electronic and physical records according to procedures
Process address changes, account messages, cheque orders, and confirmations
Enter, confirm, and save data in the system




Follow up with members and clients as needed
Maintain deadlines, quality standards, and secure transaction practices
Requirements: High school diploma in a related field
Minimum two years of relevant experience
Knowledge of French is required
Drive results and demonstrate situational adaptability
Other qualification and experience combinations may be considered
Bring administrative processing, records management, and client follow-up skills to Desjardins operations support onsite.

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📌 Desjardins Operations Support Agent (Quebec City)
🏢 Desjardins
📍 Quebec City