Become a vital part of a top Canadian firm as a Bilingual Customer Solutions Coordinator in Calgary. This role emphasizes caring service while managing client needs in both English and French.This on-site, permanent position demands exceptional organizational and problem-solving skills. You will engage with clients during catastrophic events, providing reassurance and effective solutions. Your ability to remain focused under pressure will be key to supporting policyholders through their claims process.Key Responsibilities:Handle ALE requests and client communicationsCollaborate with property managers and adjustersUtilize MS Office for precise documentationMaintain accuracy under shifting deadlinesGuide clients with compassion through their claimsRequirements:Fluent in English and French, both written and verbalStrong multitasking and organizational skillsBackground in hospitality or related fields is advantageousProven ability to prioritize and resolve conflictsFast learner of new technologies and systemsUse your bilingual abilities and client-focused mindset to thrive in Calgary's leading ALE firm.