Support accurate insurance claims reporting with Cowan Insurance Group through organized administration, client service, and detailed file management. Hybrid work environment.
As a Claims Assistant, you will support Claims professionals throughout the claims process. You will communicate with clients, insurers, adjusters, vendors, and internal colleagues while maintaining complete electronic files. The work includes reporting losses, monitoring outstanding information, and preparing correspondence.
Key Responsibilities: Receive claim notifications and collect required loss information
Report claims and provide claim numbers and adjuster details
Respond to routine inquiries and escalate complex matters
Maintain correspondence, documents, notes, dates,



and status updates
Follow up to support timely claim progression
Requirements: Insurance, business administration, or related education is an asset
Insurance, claims, customer service, or office experience preferred
Robust written and verbal communication skills
Excellent organization, time management, and follow-through
Microsoft Office proficiency; EPIC experience is an asset
Bring accuracy, discretion, and empathetic communication to claims administration and client support at Cowan Insurance Group.

#J-18808-Ljbffr

📌 Insurance Claims Assistant Client Service (Ontario)
🏢 Cowan Insurance Group
📍 Ontario