Lead softgoods customer service at Giant Tiger in Whitby while overseeing merchandise, associates, and daily department operations. This is a full-time supervisory position.
The Softgoods Supervisor manages assigned departments and supports the store owner or manager. Responsibilities include team leadership, merchandising, ordering, replenishment, inventory activities, and policy execution. The position also handles customer complaints, scheduling input, store openings and closings, and community connection.
Key Responsibilities: Oversee day-to-day operations for assigned softgoods departments
Supervise associates and communicate policies and procedures
Complete merchandise ordering, replenishment, and receiving activities
Lead merchandising and inventory management activities
Resolve complaints and support store projects
Requirements: One to three years retail management experience
Proven ability to motivate and lead teams
Effective customer service, communication, and interpersonal skills
Solid planning, organizational, merchandising, and analytical skills
Ability to lift or move up to 18 kilograms
Apply your leadership, merchandising, and customer service skills as Giant Tiger’s Softgoods Supervisor in Whitby, Ontario.