Use medical knowledge and active listening as a Remote Medical Tele-Interviewer with Manulife, supporting insurance clients from anywhere in Canada.
Manulife seeks a Medical Tele-Interviewer to collaborate within a team and deliver high-quality customer service. You will conduct interviews covering lifestyle and medical questions for individual insurance applications, including Life Insurance and Critical Illness Insurance. Structured training and industry-recognized learning support hands-on development.
Key Responsibilities: Conduct in-depth lifestyle and medical interviews
Probe tactfully for personal and medical information
Protect confidential and sensitive client information
Manage workload using organization and time-management skills
Address customer concerns professionally and knowledgeably
Requirements: Medical knowledge, terminology, or experience
High accuracy under time constraints
Excellent spelling, grammar, and communication skills
Experience providing outstanding customer service
Ability to work independently with minimal supervision
Bring medical interviewing, communication, and customer service skills to Manulife’s remote insurance team serving clients across Canada.

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📌 Remote Medical Tele-Interviewer Manulife (Alberta)
🏢 Manulife
📍 Alberta