Support Desjardins caisse operations through transaction processing, report reconciliation, and secure data management. French knowledge is required for this operations support position.
As an Operations Support Agent, you will handle activities connected with caisse products and services. The work includes processing reports, validating system data, coordinating with Desjardins components, and supporting members and customers. You will also maintain records and follow established procedures.
Key Responsibilities: Process and reconcile reports and requests across caisse sectors
Input, validate, and save operational data in systems
Coordinate notices and follow-up with Desjardins components
Search, organize, and produce requested information
Maintain transaction security and prescribed quality standards
Requirements: High school diploma in a related field
Minimum two years of relevant experience
Knowledge of French is required
Ability to follow established procedures and regulations
Action-oriented and customer-focused approach
Apply operations support, reconciliation, data entry, and customer focus to secure Desjardins caisse services and transactions.

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📌 Desjardins Operations Support Agent (Quebec City)
🏢 Desjardins
📍 Quebec City