Use outbound communication and claims processing skills as a Service Centre Outbound Specialist working onsite in Toronto, Ontario. Support clients through employment-focused outreach.
This full-time, six-month fixed-term position sits within the Claims Team at WCG’s Employment Ontario program. You will contact clients by phone, text, and email while verifying information, processing claims, and supporting service delivery. The work requires accurate documentation, confidentiality, and collaboration with internal teams and providers.
Key Responsibilities: Conduct high-volume outbound outreach by phone, text, and email
Verify and update client employment information and outcomes
Process client and employer financial support claims




Maintain compliant records of client interactions and activities
Support operational initiatives, reporting, and targeted outreach
Requirements: Two to three years’ experience in a similar service-oriented role
Robust auditing and data entry experience
Proficiency in Microsoft Excel and Word
Accuracy, organization, and effective time management skills
Ability to maintain confidentiality and composure under pressure
Bring outreach, auditing, data entry, and claims processing expertise to WCG’s Toronto Service Centre and Employment Ontario programs.

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📌 Outbound Claims Specialist Toronto (Ontario)
🏢 Wcg International Consultants
📍 Ontario