Process credit counselling payments accurately at Fairstone Bank, using reconciliation and communication skills in a centralized operations environment. Support timely discrepancy resolution across teams and agencies.
The Payment Processing Representative manages account processing and payment exceptions for Fairstone Bank and its family of brands. This full-time position requires payment processing or administrative experience, bilingual communication, and strong Microsoft Office knowledge. The work supports compliance and service standards while serving internal and external customers. Department hours are Monday to Friday, 8:00am to 4:30pm, with some Saturdays and nights during month-end.
Key Responsibilities: Process payments, exceptions, batches, and cheque disbursements




Reconcile historical accounts and complete reapplication functions
Manage daily cash drawers and administrative account updates
Resolve discrepancies and provide customer service
Communicate case updates with external agencies
Requirements: Post-secondary diploma or equivalent
One to two years of related experience
Excellent bilingual verbal and written communication skills
Robust Excel, Word, and Outlook knowledge
Basic math, analytical, and problem-solving skills
Bring payment processing accuracy, bilingual communication, and reconciliation skills to Fairstone Bank’s centralized operations team.

#J-18808-Ljbffr

📌 Payment Processing Representative (Quebec City)
🏢 Fairstone Bank
📍 Quebec City