Job Description What is the opportunity? In this role based in Personal Lending the agent will be responsible for the mortgage request for funds, and the maintenance of the files. The agent will occasionally have to be in contact with notaries through the phone and complete different activities for the finalization of the mortgage disbursement.
In this role, you will not only deliver exceptional support to the mortgage Funding team but also have the opportunity to contribute to initiatives beyond core responsibilities. This position offers a unique chance to stretch your skills, broaden your expertise, collaborate across diverse areas, fostering professional growth in a fast-paced environment.
Business hours: Monday to Friday with a adaptable schedule between 8h30-18h00. Overtime required when necessary.
What will you do? Process the mortgage request for funds.
Process the fees in regard to the different types of files.
Offer a professional service to notaries and business partners
Working effectively in a team environment
Demonstrating a strong understanding of clients impact
Collaborate effectively with the core team and other business functions to deliver seamless service
What do you need to succeed? Must-have Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
Strong background with the use of windows-based computer applications such as Word and Excel combined with accurate keyboarding skills
Demonstrated ability to problem-solve through active listening
Demonstrate strong organization skills
Maintaining a detail-oriented approach while working in a high volume environment
Be motivated employee, able to work multiple tasks with a strong growth desire
Ability to work under pressure with short delays while maintaining superior quality control




Maintain flexibility to support tasks and priorities outside of primary responsibilities
Nice-to-have Knowledge of OLBB, OLMS, LINX, CASPER and HOST.
Being flexible and adaptive to work different tasks during a given day.
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Additional Job Details Address:
1 PLACE VILLE MARIE:MONTRÉAL
City:
Montréal
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING Job Type:
Regular
Regular Pay Type:
Salaried
Posted Date:
2026-09-17
Application Deadline:
2026-10-28
Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

#J-18808-Ljbffr

📌 Bilingual Operations Officer (Quebec City)
🏢 RBC
📍 Quebec City