Support medical professionals by phone in Kingston while handling electronic claims, complex questions, and sensitive health information securely.
This temporary Help Desk Agent assignment sits within Ontario’s Health Programs and Delivery Division, Claims Services Branch. The role welcomes all experience levels and involves answering inquiries, helping clients submit electronic claims, and resolving claim issues. You will work with others, protect private information, and communicate clearly in a busy setting.
Key Responsibilities: Answer and record phone calls from medical professionals
Help clients submit electronic claims
Solve complex claim issues or refer clients appropriately
Keep health information private and secure




Work with others to improve health services
Requirements: Experience handling phone inquiries and working with others
Ability to protect personal and sensitive information
Clear speaking and accurate, easy-to-follow writing
Problem-solving ability and judgment about requesting help
Experience using email, word processing, spreadsheets, databases, and internet tools
Apply your communication, claims support, organization, and privacy skills as a Kingston Help Desk Agent serving Ontario’s health system.

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📌 Health Claims Help Desk Agent (Ontario)
🏢 Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs
📍 Ontario