Title: Program Assistant
Number of Positions: Multiple
Competition Number: C114
Location: Chilliwack,BC
Position Status: Casual (On Call)
Reports to: ProgramManager
Compensation: (Grid 21) $29.62 - $31.40
Job Summary: The Program Assistant supports the daily operations of the facility and supports clients by providing a variety of day-to-day physical, emotional, and social supports, life skills assistance, information, resources, and demonstrations, in accordance with pre-established care schedules. Works to ensure a safe, well maintained, and healthy environment.
Responsibilities: Client Services
Providesfeedback and input regarding clients' needs, performance, and progress
In accordancewith established care plans, assists clients with the development of lifeskills such as maintaining personal hygiene, housekeeping, meal planning andpreparation, meeting financial obligations, making and keeping appointments,and interpersonal skills by methods such as demonstrating and modelingappropriate actions
Administersmedication to clients and provides medication reminders, in accordance withestablished policy
Participates inand oversees various client-focused social and recreational activities
Identifiesavailable social, economic, recreational, and educational services andresources in the community that will meet clients' needs. Provides clients withrelated information
Assists clientswith activities of daily living such as feeding, lifts and transfers, grooming,and toileting
Accompaniesclients on outings such as appointments, shopping, and leisure activities
Completes andmaintains related records and documentation such as statistics, progressreports, and daily logs
Receives clientfeedback, and inquiries and complaints, and responds as required
Performshousekeeping duties such as sweeping and mopping floors,



vacuuming, dusting,washing dishes, and laundry
Required todebrief with incoming shifts to ensure detailed transfer of information (e.g.concerns)
Support a safe, wellmaintained and healthy building setting
Complete regular rounds offacility as scheduled throughout shifts
Providesdirection to volunteers as required
Performs otherrelated duties as assigned.
Qualifications: Grade 12
Certificate inCommunity Social Service.
1 year of experience workingwith marginalized populations, substance use services, mental health,corrections, etc., or equivalent
Satisfactory completion of a criminal records check with vulnerablesector screening is required
Satisfactory completion of Tuberculosis Screeningform is required
Satisfactory completion of Employee Immunization Record form is required
First Aid 1 and Current CPRcertificate is required
Skills & Knowledge: Knowledge ofWindows, Microsoft Word, Excel, and database management systems
Knowledge ofand ability to operate standard office equipment, including: telephone system,fax machine, photocopier, printer, and computerized building securitymonitoring system
High level ofintegrity and dependability with a strong sense of urgency andresults-orientation
Strong problemsolving, analytical, and creative skills with the ability to exercise soundjudgement and make decisions based on accurate and timely analysis
Stronginterpersonal skills and ability to communicate effectively in writing andverbally
Demonstratedcommitment to the social sector with a passion for the organization’s missionis essential
Competencies: Approach to Work Demonstrates initiative,flexibility, adaptability and resourcefulness
Actively seeks andincorporates feedback to inform continuous self-improvement
Sets goals, creates andimplements action

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📌 Program Assistant - (Casual) (British Columbia)
🏢 Phoenix Society
📍 British Columbia