Handle automobile claims remotely within British Columbia as an ICBC Auto Claims Specialist I, using communication and multitasking skills daily.
As the first customer contact for reported claims, you will guide customers through initial claims processes. Gather first notice information, initiate files, and resolve straightforward claims when appropriate. This permanent part time position requires monthly office visits and scheduling flexibility.
Key Responsibilities: Respond to automobile claims with professional customer-focused service
Gather first notice of loss information accurately
Initiate claim files and ask appropriate questions
Communicate claim information by phone and email
Direct customers to appropriate teams when required
Requirements: Minimum two years customer service experience
Strong verbal and written communication skills
Empathy during emotionally sensitive customer interactions
Strong multitasking and time-management abilities
Type 35 words per minute with 90% accuracy
Support ICBC customers through initial claims reporting with accurate information gathering, empathy, communication, and dependable multitasking from British Columbia.

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📌 Part Time Auto Claims Specialist (Alberta)
🏢 ICBC (Insurance Corporation of British Columbia)
📍 Alberta