Serve TD customers in Saint-Jérôme through personal banking advice, digital education, and thoughtful financial problem resolution. Work 37.5 hours in the branch.
As a Personal Banking Associate with TD Canada Trust, you will build customer relationships and guide clients toward appropriate banking solutions. You will support service transactions, new accounts, investment advice referrals, and customer problem resolution. The position uses banking processes, branch software, and transparent communication to address daily needs. You will also help customers understand mobile, ATM, and online banking while supporting accurate documentation and compliant processes.
Key Responsibilities: Engage customers in advice needs and service transactions
Guide customers toward appropriate staff and banking solutions




Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash transactions
Resolve critical issues and report non-standard matters
Requirements: High School diploma or one year relevant experience
Complete Investment Funds Canada certification within 90 days
Use MS Office, branch software, and internet applications
Communicate effectively with customers and related teams
Know banking solutions and processes for customer advice
Bring customer experience, banking knowledge, digital education, and sound judgement to TD Canada Trust in Saint-Jérôme.

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📌 Personal Banking Associate Saint-Jérôme (Quebec City)
🏢 TD Bank Group
📍 Quebec City