Apply ITSM expertise to senior project coordination across hybrid work, using MS Project, Excel, and stakeholder communication daily. Support technology projects from planning through delivery.
This senior ITSM Specialist supports Project Managers and Portfolio Leads across various projects. The work combines service management, project administration, reporting, and issue resolution. You will coordinate business and technology stakeholders while maintaining accurate schedules, project artefacts, and decision-support information.
Key Responsibilities: Support Project Managers and Portfolio Leads across project activities
Track schedules, risks, issues, and action items
Facilitate meetings and prepare accurate meeting minutes




Update schedules using MS Project Online
Prepare scorecards, status reports, and management-report inputs
Requirements: Three to five years of I⁢ service management experience
Certified in ITIL methodology
Experience with incident and change management
Experience supporting large Public Safety technology projects
Proficiency in MS Project, Word, Excel, PowerPoint, and Visio
Bring senior ITSM coordination, analytical reporting, and stakeholder facilitation experience to complex Public Safety technology projects.

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📌 Senior ITSM Project Coordinator (Ontario)
🏢 Rubicon Path
📍 Ontario