The Field Technician will be expected to support Laserax’s customers by offering technical assistance. He or she will carryout service contracts and resolve service issues related to the products. The candidate is required to travel nationally toinstall, commission, repair and service systems and/or troubleshoot remotely.
Responsability Remote Support (On-site when required) intervention to diagnose and repair alarms and failures
Programming and troubleshooting of PLC, HMI and Drive
Debugging and recalibrate laser systems
Participate in the start-up and integration of Laserax systems
Provide technical assistance over the phone and by email
Populate and manage the after-sales database
Maintain rigorous and regular follow-up with requesting customers




Train the client's on-site operations staff
Qualifications Education in engineering or any other training and/or experience deemed relevant
At least 3years of relevant experience
Be available for national and international travel
Have a valid driver's license and passport.
Good knowledge of Allen Bradley and Siemens PLC
Positive knowledge of electrical wiring and reading schematics
Able to easily interact with customers
Strong ability to interact and communicate with different customers and colleagues internationally
Ability to perform multiple types of tasks

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📌 Field technician (Ontario)
🏢 Laserax
📍 Ontario