Represent Clutch through exceptional customer service and vehicle inspection in an online automotive retail workplace. Work inside Clutch’s facility, meeting customers during pickups and vehicle sales.
As a Customer Experience Coordinator, you become the first Clutch employee many customers meet. You will address needs, resolve issues, and support satisfaction throughout each interaction. The work combines customer-facing service, vehicle assessment, paperwork, and customer tracking.
Key Responsibilities:
- Deliver distinctive experiences inside Clutch’s new facility
- Address customer needs and resolve service issues
- Inspect vehicles and identify potential issues
- Complete paperwork accurately and efficiently
- Record thorough notes in the customer tracking system
Requirements:
- High school diploma or equivalent
- At least two years of customer-facing experience
- Class 5 licence without restrictions
- Three years of clean driving history without major infractions
- Legal authorization to work in Canada
Bring customer service, vehicle inspection, and documentation skills to Clutch’s customer experience team in automotive retail.