Tool Rental Customer Service Associate (Kamloops)

Tool Rental Customer Service Associate (Kamloops)

25 Oct
|
The Home Depot
|
Kamloops

25 Oct

The Home Depot

Kamloops

Customer-focused Tool Rental Sales Associates help Home Depot shoppers find project solutions through product knowledge and interpersonal skills. Work includes versatile evenings and weekends.

As a Sales Associate, you actively assess customer needs, explain product features, and recommend related items for complete projects. You support Tool Rental, Special Services, Pro Desk, and Pro Services recommendations. The position emphasizes greeting, engaging, and thanking customers while maintaining department knowledge. You will also support adjacent departments and follow safety and loss prevention procedures.

Key Responsibilities:

- Greet, engage, and thank customers using Home Depot’s GET Model
- Ask open-ended questions about projects and customer expertise




- Escort customers to appropriate merchandise throughout the store
- Promote Tool Rental and other available services
- Maintain signed, displayed, and clean products

Requirements:

- High School Diploma or equivalent
- One to two years of retail or trade experience an asset
- Effective communication and customer-focused approach
- Interpersonal skills for assisting customers
- Ability to lift, push, pull, and move items

Bring customer service, product knowledge, and project guidance skills to Tool Rental sales at The Home Depot.

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📌 Tool Rental Customer Service Associate (Kamloops)
🏢 The Home Depot
📍 Kamloops

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