Support Chubb’s Claims Department bilingually through precise communication, administrative coordination, and detailed financial processing. Work with adjusters, brokers, insureds, and vendors daily.
As a Bilingual Claims Support Specialist, you will provide administrative assistance across the claims function. You will handle inquiries, recent claims, file assignments, updates, banking information, and assigned tasks. Your work supports documented files, appropriate payments, and effective stakeholder communication.
Key Responsibilities: Handle calls, emails, mail, inquiries, and new claim reports
Guide insureds through claims processes and send acknowledgment letters
Assign files by severity and maintain assignment logs




Coordinate daily relationships with Genpact support teams
Audit financial processing and verify banking information
Requirements: Fluency in French and English is required
Post-secondary university or college education, or equivalent experience
Strong written and verbal communication skills
Exceptional customer service and interpersonal skills
Organizational ability, initiative, accuracy, and pressure management
Bring bilingual communication, claims administration, and financial accuracy to Chubb’s stakeholder-focused Claims Department support function.

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📌 Bilingual Claims Support Specialist (Ontario)
🏢 Chubb
📍 Ontario