Lead trauma-informed case management and housing support at Warden Woods, working fully in office in Scarborough with mobile community responsibilities.
This full-time manager leads critical support services within the Drop-in and Shelter in Community program. You will supervise up to five or more full-time-equivalent staff, strengthen individualized service planning, and ensure funder and internal case management requirements are followed. The work supports unhoused residents from entry through discharge.
Key Responsibilities: Lead individualized case management across the shelter team
Develop housing plans, applications, and follow-up supports
Implement harm reduction and overdose prevention activities
Supervise staff and coach complex case management skills




Represent Warden Woods in community and stakeholder forums
Requirements: Five years supporting unhoused community members directly
Three years developing individualized plans with residents
Two years in a leadership role
Knowledge of housing first, harm reduction, and trauma-informed approaches
Bachelor’s degree or equivalent relevant experience
Bring housing support, advocacy, supervision, and trauma-informed leadership to Warden Woods’ shelter services in Southwest Scarborough.

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📌 Case Management Housing Support Manager (Ontario)
🏢 Warden Woods Community Centre
📍 Ontario