Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting Retail service establishment
Tasks Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Locate, select and procure merchandise for resale
Develop and implement marketing strategies
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Supervise office and volunteer staff
Computer and technology knowledge Point of sale system




Word processing software
MS Outlook
Work conditions and physical capabilities Attention to detail
Screening questions Do you have experience working in this field?
Employment terms options Morning
Day
Health perks Dental plan
Vision care benefits
Support for persons with disabilities Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Work Term: Permanent
Work Language: English
Hours: 35 hours per week

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📌 Customer service manager - retail (British Columbia)
🏢 DISCUS SUPPLY CO
📍 British Columbia