Enforce railway byelaws with clear communication and calm conflict resolution at nominated stations. Work 40 hours weekly across early and late shifts.
This Security and Enforcement Officer role is offered on a 16-week fixed-term contract. You will maintain a visible presence, reduce fare evasion, and help keep stations secure for staff and passengers. Customer service experience, observation, and emergency response are central to the work.
Key Responsibilities: Enforce railway byelaws on behalf of the client
Challenge ticketless travel and attempted ticketless travel
Address tailgating, begging, and trespass
Challenge alcohol, prohibited substances, smoking, and vaping
Safeguard staff and passengers at the location
Requirements: Hold an SIA door supervisor licence
Pass enhanced police vetting requirements
Communicate clearly and effectively
Demonstrate conflict resolution and customer service experience
Provide five-year employment and address history
Apply your observation, communication, and enforcement skills while supporting safer railway stations on a fixed-term contract.