The Administrative Support III will have the opportunity to bring their lived experience and understanding of working with people disproportionately impacted by health disparities. Working with a diverse team, they will support a clinic providing comprehensive sexual health & reproductive counselling and clinical services to youth, adults, people needing low-cost contraception or specialty services such as HIV Pre-Exposure Prophylaxis (PrEP), and people facing barriers to accessing care in the community.SRH Clinics provide birth control information & supplies, STI testing & treatment, pregnancy testing and options support (parenting, adoption, abortion), medical care after sexual assault, Gardasil vaccinations, and counselling on healthy relationships & sexual decision-making.This role is the first point of contact for clients seeking services and supports the effective functioning of the clinic. With indirect and/or off-site supervision, the Administrative Support III provides clerical and organizational support. The position often works autonomously and requires extensive knowledge of the PCA organization, site locations, clientele and services offered.Responsibilities may include greeting patients; scheduling & registration (schegistration); communicating information to patients, physicians and nurses; monitoring workqueues and in-basket messages; answering calls and relaying messages; prioritizing workload; inventory control and stocking supplies; rooming patients and preparing rooms for procedures; specimen packaging; and resolving client access, staffing or scheduling issues. The role requires flexibility, managing changing workloads and stressful situations, clear communication with clients, staff and external providers,



and identifying opportunities to improve clinic operations.
Description: As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: Sexual and Reproductive Health
Primary Location: Sheldon M Chumir Health Centre
Multi-Site: Multisite
FTE: 1.00
Posting End Date: 29-OCT-2026
Employee Class: Regular Full Time
Date Available: 08-NOV-2026
Length of Shift in weeks: 12
Shifts per cycle: 60
Days Off: As Per Rotation
Minimum Salary: $25.72
Maximum Salary: $31.25
Vehicle Requirement: Not Applicable
Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: Sexual and Reproductive Health
Primary Location: Sheldon M Chumir Health Centre
Location Details: As Per Location
Multi-Site: Multisite
FTE: 1.00
Posting End Date: 29-OCT-2026
Employee Class: Regular Full Time
Date Available: 08-NOV-2026
Hours per Shift: 7.75
Length of Shift in weeks: 12
Shifts per cycle: 60
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $25.72
Maximum Salary: $31.25
Vehicle Requirement: Not Applicable
Required Qualifications: Completion of Grade 12 or equivalent.




Additional Required Qualifications: Medical Office Assistant Certificate, Unit Clerk course, or equivalent training and experience.2 years of clerical experience in a medical or outpatient clinic setting, or equivalent, in the past 5 years.Attention to detail to ensure accurate data-entry.Must have excellent communication skills as there is a high degree of interaction with patients and health care disciplines.Computer and technology proficiency with programs such as Microsoft Outlook, Word and Excel, fax equipment, photocopier, network printing and multi-line telephones.Typing speed of 40 words per minute.Recent hospital and/or clinic experience in a role that coordinates clinic visits and scheduling with a variety of health care professionals.Critical thinking and ability to demonstrate flexibility within an environment of constant interruptions and changing work demands.Ability to handle periods of intense activity and multi-task throughout high volume clinics, including moving throughout clinic up to a distance of ~ 2 km per shift.Ability to sustain periods of stationary activity.
Preferred Qualifications: Connect Care training & experience, including front-desk, advanced schegistrar & Willow Inventory courses.SRH Clinic experience.Experience/lived experience creating safer spaces for all sexual orientations, gender identities & expressions, people of colour, Indigenous people, people with disabilities & newcomers.References supporting robust time management, efficiency, prioritization & accountability.
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Calgary Zone PCA, Calgary, Sheldon M Chumir Health Centre

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📌 Administrative Support III (Alberta)
🏢 Primary Care Alberta
📍 Alberta