Use bilingual communication and customer service expertise to support clients, process orders, and manage quote requests in a fast-paced setting.
As a Customer Service Representative, you will develop solid business relationships with valued customers. You will process quotes and orders, provide technical information, and offer solutions for clients’ business needs. The role also supports sales through promotions, product availability updates, and order progress communication.
Key Responsibilities: Process incoming quote requests and customer orders
Provide technical information as required
Offer solutions to clients’ business needs
Communicate product availability and existing order progress
Partner with outside sales managers to improve service
Requirements: Two years of customer service experience
Post-secondary diploma
Excellent interpersonal and communication skills
Proficiency with MS Office and data entry
Spoken and written French and English
Bring bilingual communication, customer service experience, and order management skills to support clients and business relationships.

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📌 Bilingual Customer Service Representative (Quebec City)
🏢 SCN Industrial
📍 Quebec City