Lead front desk operations at Chartwell with strong organization and communication skills while supporting residents, families, and staff daily. Help maintain a secure, welcoming residence.
As Office Manager, you will provide administrative leadership within a retirement community. The position includes clerical routines, resident support, confidential records, human resources documentation, payroll, billing, and safety coordination. You will collaborate across departments and serve as Manager on Duty when required.
Key Responsibilities: Oversee front desk operations and direct administrative staff
Resolve resident and family inquiries professionally and promptly
Welcome and orient residents and visitors
Maintain confidential records and compliant human resources documentation
Coordinate payroll, billing, deposits, and invoice reconciliation
Requirements: Minimum two years related office management experience
Accounting or bookkeeping experience required
Post-secondary financial management or bookkeeping credential
Excellent written, verbal, and public relations communication
Microsoft Office proficiency, especially Excel and Word
Bring organized administration, financial coordination, and empathetic communication to Chartwell’s retirement community office management team.