Lead Starbucks shifts through customer service, partner coaching, and operational execution while maintaining quality beverages and a welcoming store environment.
As a Starbucks Shift Supervisor, you assist the store manager during scheduled shifts and direct partner work. You support legendary customer service, quality products, clean stores, and Starbucks standards. The position requires retail or restaurant customer service experience, effective communication, and the ability to direct others. You also help create a positive learning workplace through respectful feedback and training support.
Key Responsibilities: Execute store operations during scheduled shifts
Deploy partners and delegate shift tasks
Deliver legendary customer service and connect with customers
Coach partners and reinforce successful performance
Organize assigned opening and closing duties
Requirements: Customer service experience in retail or restaurants
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Strong interpersonal and teamwork skills
Bring customer service, partner direction, and operational leadership to scheduled shifts as a Starbucks Shift Supervisor.

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📌 Starbucks Shift Supervisor Customer Service (Quebec City)
🏢 Starbucks
📍 Quebec City