Support TD Insurance customers onsite in Oakville after accidents, using empathy, active listening, and transparent communication throughout claims.
As an Auto Claims Advisor, you will guide customers through claims with professionalism and expertise. You will coordinate towing, appraisals, repairs, and rentals while maintaining accurate documentation. The work involves analyzing information, explaining coverage, and supporting appropriate claim outcomes.
Key Responsibilities: Deliver customer-first service through empathy and active listening
Provide timely claims updates and guidance to customers
Manage claims involving towing, appraisals, repairs, and rentals
Review repair estimates and reconcile settlement information




Coordinate internal stakeholders and external service vendors
Requirements: Two or more years of auto claims adjusting preferred
Ability to manage high-volume workflows exceeding 100 claims
Proven customer service and communication skills
Ability to analyze, investigate, and negotiate outcomes
Post-secondary education or CIP progress considered assets
Bring claims management, customer service, analytical thinking, and communication skills to TD Insurance’s Oakville Auto Centre.

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📌 Auto Claims Advisor Oakville (Ontario)
🏢 TD
📍 Ontario