Lead Desjardins’ Claims Operations team in Calgary, managing claim reporting specialists and developing talent through coaching and accountability.
This temporary six-month Section Manager position oversees a recent hire team handling auto and property claim intake and reporting. You will align daily operations with Claims Division priorities while supporting change initiatives and continuous improvement. The role emphasizes collaboration, member and client satisfaction, and service standards.
Key Responsibilities: Oversee daily auto and property claim reporting activities
Implement Claims Division strategic priorities with leaders
Coach individuals and teams through continuous feedback
Build trust, collaboration, and shared purpose




Maintain stakeholder relationships supporting smooth operations
Requirements: Bachelor’s degree in a related field
At least five years’ experience, including management experience
Property and Casualty insurance experience
Completed or in-progress Chartered Insurance Professional designation
Intermediate Auto and Property Claims operations knowledge
Apply claims leadership, coaching, and operational expertise to support Desjardins members, clients, and teams in Calgary.

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📌 Claims Operations Section Manager (Alberta)
🏢 Desjardins Technology Group
📍 Alberta