Support Baxter customers through bilingual service, order processing, and problem-solving in a hybrid schedule with three office days weekly. Work Monday to Friday, 8:00h-16:00h EST.
As a Customer Service Representative, represent Baxter Healthcare Corporation and its healthcare products with confidence. Build trusted customer relationships while responding through phone, email, fax, and chat. Coordinate orders, maintain accurate records, resolve complaints, and advance complex issues when necessary.
Key Responsibilities: Respond professionally to customer inquiries across multiple communication channels
Process customer orders and coordinate with internal teams
Resolve complaints and advance complex customer issues
Maintain accurate records of customer interactions
Participate in ongoing training and development
Requirements: High school diploma or equivalent experience
Three to five years of customer service experience
Previous experience in a customer-facing role
Excellent English communication and problem-solving skills
Microsoft Office proficiency and hybrid schedule flexibility
Bring bilingual customer service, healthcare product knowledge, and accurate order coordination to Baxter’s customer-focused representative team.
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📌 Hybrid Bilingual Customer Service Representative (Ontario)
🏢 Baxter International
📍 Ontario
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