Support bilingual patient case management with Cencora’s Innomar Strategies division in Canada, using clinical monitoring and healthcare communication skills daily.
This full time, 12-month contract supports patient and provider services marketed through Innomar Strategies. You will administer case-management protocols, coordinate assigned patients or clinics, and maintain accurate program documentation. The position requires French and English bilingualism, customer service experience, organization, and attention to detail.
Key Responsibilities: Administer protocols supporting enrolment, monitoring, education, and treatment compliance
Maintain complete, current program files and database records
Serve as primary contact for assigned patients or clinics




Manage program phone lines and significant outbound calling
Report adverse events to designated departments
Requirements: High school diploma, GED, or equivalent experience
Two-plus years in patient, healthcare, reimbursement, or case support
At least one year of customer service experience
French and Canadian English bilingualism required
Microsoft Word, Excel, Outlook, and PowerPoint knowledge
Apply bilingual communication, organized case coordination, and patient support expertise within Cencora’s Innomar Strategies programs.

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📌 Bilingual Patient Case Manager (Quebec City)
🏢 Cencora
📍 Quebec City