We are looking for an Ad Success Representative to support a client in the digital advertising space. This role combines client relationship management, campaign operations, and performance analysis to ensure smooth campaign delivery and client satisfaction.
Key Responsibilities Manage client relationships and conduct regular check-ins to understand requirements and provide recommendations.
Coordinate with Ad Operations teams to manage campaign workflows, tickets, and quality checks.
Support Direct IO, Programmatic, and Self-Serve advertising campaigns.
Analyze campaign performance data and provide actionable insights for optimization.
Support account retention and growth by identifying opportunities for improvement and upselling.
Collaborate with Product, Marketing,
and Engineering teams to improve processes and address client feedback.
Prepare performance reports and ensure timely, accurate campaign delivery.
Requirements 3+ years of experience in Customer Success, Account Management, Ad Operations, or a similar client-facing role.
Solid communication, analytical, and problem-solving skills.
Ability to manage multiple workflows and shifting priorities.
Understanding of digital advertising campaigns, including Direct IO, Programmatic, or Self-Serve, is an advantage.
Ability to interpret campaign data and translate it into actionable recommendations.