Lead audiovisual event operations as a Senior Event Technical Lead, using advanced equipment, troubleshooting, and supervision skills across hotel venues.

This mid-tier technical operator handles small general sessions and supports larger ones. The role bridges technical leadership and specialist work while reporting to operations management. Responsibilities include equipment operation, customer communication, event supervision, staff coaching, and equipment maintenance.

Key Responsibilities:

- Set up, operate, and break down advanced audiovisual equipment
- Troubleshoot technical issues and resolve event problems quickly
- Supervise and direct technicians during events
- Coach technical, sales, and operations team members
- Maintain equipment security, storage, transportation, and inventory

Requirements:

- Two or more years of specialty field experience
- Two to three years of customer service or hospitality experience preferred
- Bachelor's degree preferred
- Skilled communication with diverse customers and management
- Ability to lift 50 pounds

Bring audiovisual operation, event supervision, troubleshooting, and customer service expertise to complex hotel-based event productions.

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📌 Senior Event Technical Lead (Niagara Falls)
🏢 Encore
📍 Niagara Falls