Description of Job Duties and Responsibilities:
Basic to intermediate knowledge and experience in CNC machine electronics, mechanics or operations and related engineering concepts (general repair, debugging, preventive maintenance, routine customer issues resolution). With readily available assistance this incumbent:

Machine Maintenance and Repair 85%

Regularly works independently of othersto handle on-site machine repairs of a less complex nature, troubleshooting and other technical issues

Inspects malfunctioning or damaged product to determine nature and scope of problem

Investigates and resolves customer reports of less major significance

With consultation of higher level Field Service Engineers, recommends repair, replacements, or other corrective actions

Record Maintenance/Communication 15%

Maintains records of performance reports; analyzes reports of technical problems to provide input on trends; affecting future design, production, service, and maintenance processes

Coordinates problem resolutions with applications engineering, spare parts team members and other personnel to expedite repairs

Provides communication between the customer and the company

Minimum Qualifications (Education, Experience in Related Field, Skills, etc.):

High School diploma and completion of high school engineering program,



Associates or Bachelors degree in an engineering discipline with one to three years of experience or; equivalent combination of education and experience/training

Ability to read and interpret mechanical drawings and electrical schematics

Understanding of the machines' electrical and mechanical systems with the ability to debug

Possess excellent analytical, interpersonal and problem-solving skills

Experience in a fast-paced workplace, and ability to multitask while adapting to shifting priorities

Proven ability to maintain confidential information

Preferred Qualifications (Certificates, Training, Licenses, and Experience):

Knowledge and experience of other product line brands

Other (Supervisory Responsibilities, Physical Demands, Travel):

This position requires extensive daily and overnight travel 85%

Daily overtime and weekend work required on a regular, as-needed basis

Bends, stoops and crouches on a regular basis to repair or make adjustments on machinery

Must be able to lift up to 50 lbs with or without the assistance of crane operation

This position has no supervisory responsibilities

Core Competencies:

Job Knowledge

Initiative

Decision Making

Problem Solving

Time Management and Productivity

Quality

Communication

Customer Service

Results Driven

United Grinding North America, Inc. is a committed employer of EOE, including Disability/Vets

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📌 Field Service Engineer II (Manitoba)
🏢 UNITED GRINDING North America
📍 Manitoba