Support mobile mapping systems onsite in Richmond Hill using technical troubleshooting, customer training, and positioning expertise. Travel remains below 10%.
As a Product Support Analyst with Applanix, a Trimble company, you will advise customers, sales representatives, and product managers. Your work covers applications, product performance, installations, and complex field problems. You will support positioning and mapping solutions across customer projects.
Key Responsibilities: Provide technical advice on applications, performance, installation, and critical topics
Resolve complex customer problems during installation phases
Train staff and clients on company products
Support field operations, trials, demonstrations, and recent system installations
Document modifications,



troubleshooting procedures, and problem resolutions
Requirements: University degree in geomatics, surveying, or related discipline
Knowledge of mobile mapping, photogrammetry, and remote sensing
Excellent analytical, problem-solving, and communication skills
Strong customer service and interpersonal skills
Willingness to travel for training, trials, and customer support
Apply mobile mapping, customer support, and technical problem-solving expertise while supporting Applanix positioning systems onsite in Richmond Hill.

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📌 Mobile Mapping Product Support Analyst (Ontario)
🏢 Trimble
📍 Ontario