Apply disability case management expertise as a Claims Specialist with HEB Manitoba in a hybrid Winnipeg work environment. Assess claims and support members compassionately.
This Claims Specialist role supports HEB Manitoba’s Disability & Rehabilitation department. You will determine Long-Term Disability eligibility, review medical information, and apply benefit offsets under Plan provisions. The position requires sound judgment, critical thinking, and knowledge of rehabilitation practices.
Key Responsibilities: Make Long-Term Disability claim eligibility decisions
Review medical information, job duties, and treatment plans
Guide members through the claims process compassionately
Manage assigned caseloads within required turnaround times
Communicate difficult decisions clearly and empathetically
Requirements: Post-secondary degree or diploma in a relevant discipline
At least three years’ disability case management experience
Pursuing Certified Disability Management Professional designation
Strong analytical, critical-thinking, and decision-making skills
Clear communication and team-oriented relationship-building abilities
Bring disability claims expertise, medical knowledge, and compassionate communication to HEB Manitoba’s member-focused rehabilitation services.